Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement(“Privacy Policy”)to learn about our information gathering and dissemination practices.

Note:Our privacy policyPrivacy Policyis subject to change at any time without notice. to or prior consent from, you. To make sure you are aware of any changes, please review this policyPrivacy Policyperiodically., on our websites Anandlabnaalm.com and Anandlabreportsneu-qap.com, and such other websites as we may operate from time to time (hereinafter collectively referred to as “Websites” and individually as “Website”).By visiting thistheWebsite(s) you agree to be bound by the terms and conditions of of use of the Website(s) available at Terms and Conditions and consequentlythis Privacy Policy. It is clarified that this Privacy Policy. is incorporated into and subject to the Terms of Use.If you do not agree please do not use or access our Website.(s).By mere use of theaWebsite, you expressly consentare deemed to have consented to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Collection of Personally IdentifiableUser Information and other Information

When you use our Website,(s), we collect and store yourall thepersonal information that is provided by you from time to time.or that which may be aggregated by us as a result of you viewing our Website(s), from time to time (“User Information”). Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website(s) to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose. In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal informationUser Information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We mayApart from the information voluntarily provided by you, we may also (i)automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include; (ii) the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We(iii) your IP address. All these information also come within the definition of the term ‘User Information’ for the purposes of this Privacy Policy.

We alsouse data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

We alsouse data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

If you choose to buy on the Website, we collect information about your buying behaviour. If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain It is clarified that for the purposes of this Privacy Policy these information are also ‘User Information’.

We retain these User Informationas necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such informationUser Informationinto a file specific to you. We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. You will have the right to change or modify the User Information at any time and You will be responsible for any errors or inconsistencies in the User Information.

2. Use of Demographic / Profile Data / YourUser Information

We use personal informationthe User Information to provide the services you request. To the extent we use your personal informationUser Information to market to you, we will provide you the ability to opt-out of such uses. We use your personal informationUser Information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you aboutouronline and offline offers, products, services, and updates; customize your experience with us; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwisedo such other activities as may bedescribed to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

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We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

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We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pincode, age, or
income level). We use this data to tailor your experience at our Website, providing you with contentnotes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to or through the Website(s) (collectively, "Content") that we think you might be interested in and to display contentContentaccording to your preferences.
Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser.Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

3. Sharing of personal information

We may share personal informationthe User Informationwith our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

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We may also disclose personal informationUser Information or any part thereof, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court
orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms orthe terms and conditions available on our Website(s)or thisPrivacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

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We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policyPrivacy Policywith respect to your personal informationUser Information and therefore will not require your further consent.

4. Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Anandlab.com and Anandlabreports.comOur Website(s)are not responsible for the privacy practices or the content of those linked websites.

5. Security Precautions

Our Website hasWebsites have stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

6. Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all Anandlab.com and Anandlabreports.comWebsite(s)lists and newsletters, please visit http://www.naalm.com/unsubscribe.php

7. Advertisements on Anandlab.comour Website(s)

We may use third-party advertising companies to serve ads when you visit our Website.(s). These companies may use information (not including your name, address, email
address, or telephone number) about your visits to thisthe Website(s)and other websites in order to provide advertisements about goods and services of interest to you.

8. Your Consent

By using the Website(s) and/ or by providing your information, you consent to the collection and use of the information you disclose on the WebsiteUser Information by usin accordance with this Privacy Policy, including but not limited to Your . It is clarified that your consent shall be deemed to include your consent to us for sharing your informationUser Informationas per this privacy policy.
If we decide to change our privacy policy, wePrivacy Policy.
You will post those changes on this page so that you are always aware of what information wehave the right to rescind the permission to use and/or collect, how we use it, and under what circumstances we disclose it. the User Information at any time by a written request to Us. In such any such permission is rescinded by You, Your use of the Website(s) will also be restricted to that extent and full functionality of the Website(s) will not be available to you.

9. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

MrV Govindarajan,
Anand Diagnostic Laboratory,
Anand Tower, Bowring Hospital Road, Shivajinagar, Bangalore – 560 001, Karnataka, India


Phone: +91-80-2531 8550
Email: naalmpg@naalm.com;
Time: Mon to Sat (9:00 to 18:00hrs)). The Grievance Officer will redress all grievances latest within 1 (one) month of intimation of such grievance.

10. Questions?

Questions regarding this statementPrivacy Policyshould be directed to the following address: naalmpg@naalm.com